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International Journal of Social and Psychological Aspects of Healthcare

2026 Volume 6 Issue 1

Reconstructing Patient-Centered Healthcare through Psychological Safety, Trust Formation, and Meaningful Human Connection in Clinical Relationships


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  1. Department of Health Psychology and Patient-Centered Care, Faculty of Medicine, University of Manchester, Manchester, United Kingdom
  2. Department of Clinical Psychology and Healthcare Communication, Faculty of Medicine, University of Milan, Milan, Italy
  3. Department of Patient Experience and Health Services Research, Faculty of Medicine, University of Melbourne, Melbourne, Australia.
Abstract

Patient-centered healthcare is commonly associated with respectful communication, preference elicitation, shared decisions, and responsiveness to individual needs. These practices are necessary but may be insufficient when patients do not feel able to question clinicians, reveal uncertainty, disclose sensitive information, disagree, or communicate vulnerability without anticipating relational cost. This conceptual article reconstructs patient-centeredness around three distinct but interacting relational processes: psychological safety within the clinical encounter, trust formation under conditions of vulnerability, and meaningful human connection. Drawing on contemporary evidence from communication research, trust scholarship, shared decision-making, healthcare inequity, therapeutic alliance, communication accessibility, and implementation studies, the article distinguishes patient relational safety from workforce psychological safety and separates trust, empathy, satisfaction, participation, and clinical outcome. It proposes that relational safety influences whether interpersonal risk becomes possible; clinician responsiveness to vulnerability contributes to trust and meaningful connection; and accumulated trust or rupture can subsequently reshape perceived safety. Voice and participation therefore depend not simply on invitation but on whether speaking is accessible, consequential, and unlikely to provoke dismissal or penalty. The proposed Psychological Safety–Trust–Connection model is presented as a bounded and testable theoretical synthesis rather than an empirically validated causal mechanism. Its implications concern measurement, clinical communication, organizational design, accessibility, equity, digital care, and the study of rupture and repair across longitudinal clinical relationships.


How to cite this article
Vancouver
Anderson J, Rossi M, Clark W. Reconstructing Patient-Centered Healthcare through Psychological Safety, Trust Formation, and Meaningful Human Connection in Clinical Relationships. Int J Soc Psychol Asp Healthc. 2026;6(1):1-12. https://doi.org/10.51847/1x53ndicmp
APA
Anderson, J., Rossi, M., & Clark, W. (2026). Reconstructing Patient-Centered Healthcare through Psychological Safety, Trust Formation, and Meaningful Human Connection in Clinical Relationships. International Journal of Social and Psychological Aspects of Healthcare, 6(1), 1-12. https://doi.org/10.51847/1x53ndicmp
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