We'd appreciate your feedback. Send feedback Subscribe to our newsletters and alerts


Annals of Pharmacy Education, Safety, and Public Health Advocacy

2025 Volume 5 Issue 2

Investigating the Roles and Mandates of National Pharmaceutical Service Agencies: Evidence from Global Trends and the Cases of Côte d'Ivoire, Kenya, and Nepal


, ,
  1. Department of Pharmaceutical Policy and Health Systems, Faculty of Pharmacy, University of Melbourne, Melbourne, Australia.
  2. Department of Global Health and Medicines Supply Chain, Faculty of Pharmacy, National University of Singapore, Singapore.
Abstract

National pharmaceutical services units (NPSUs) are central government entities, typically embedded within ministries of health, that oversee the pharmaceutical system. Recently, their scope appears to have narrowed considerably. Observational evidence suggests a growing concentration on logistics and supply chain activities, while responsibilities related to pharmaceutical care, regulation, and policy leadership have become fragmented across different structures. This study assessed the current mandates and roles of NPSUs and outlined the essential functions these units should assume in the future. This research drew on comparative case studies from Côte d’Ivoire, Kenya, and Nepal, supported by a comprehensive literature review and qualitative in-depth interviews. Data were triangulated and synthesized to map NPSUs by their hierarchical placement within ministries of health, reporting structures, formal mandates, and operational functions. Across the cases, four broad functional areas were commonly associated with NPSUs: regulation of medicines, procurement and supply chain management, selection and rational use of medicines, and oversight of pharmacy practice. Effective performance of these units depended on three key elements: a clearly defined position within the Ministry of Health hierarchy, an explicit legal or administrative mandate, and supportive national pharmaceutical policies and regulatory systems. A formal legislative framework is necessary to designate at least one NPSU as the steward of pharmaceutical governance. This stewardship role involves system-wide coordination, administrative oversight, and responsibility for designing, implementing, and evaluating policies related to governance, financing, regulation, monitoring, and performance of the pharmaceutical system. Based on these findings, we propose that NPSUs should, at minimum, be responsible for four core areas: pharmaceutical policy and governance, medicine regulation, regulation of pharmacy practice, and procurement and supply chain management. The findings highlight the importance of establishing a dedicated pharmaceutical policy and governance function that provides leadership for the pharmaceutical system, ensures coordination across stakeholders, and strengthens monitoring and evaluation mechanisms to improve overall system performance.


How to cite this article
Vancouver
Zhang W, Hui C, Tan M. Investigating the Roles and Mandates of National Pharmaceutical Service Agencies: Evidence from Global Trends and the Cases of Côte d'Ivoire, Kenya, and Nepal. Ann Pharm Educ Saf Public Health Advocacy. 2025;5(2):139-58. https://doi.org/10.51847/dndoYaLPXT
APA
Zhang, W., Hui, C., & Tan, M. (2025). Investigating the Roles and Mandates of National Pharmaceutical Service Agencies: Evidence from Global Trends and the Cases of Côte d'Ivoire, Kenya, and Nepal. Annals of Pharmacy Education, Safety, and Public Health Advocacy, 5(2), 139-158. https://doi.org/10.51847/dndoYaLPXT
Articles
TikTok’s Influence on Pharmacy Education: Enhancing Drug Information Mastery through Distance Learning
Annals of Pharmacy Education, Safety, and Public Health Advocacy
Vol 2 Issue 1, 2022 | Bahar Graefen
Navigating Roles: How Specialist Physicians Perceive Their Leadership and Peer Positions in Interprofessional Healthcare Teams
Annals of Pharmacy Education, Safety, and Public Health Advocacy
Vol 5 Issue 1, 2025 | Anke Bueter
The Medical Education Research Landscape: Focus Areas and Key Scholars
Annals of Pharmacy Education, Safety, and Public Health Advocacy
Vol 5 Issue 1, 2025 | Javier A. Flores-Cohaila
Misconceptions and Facts: A Unique Investigation into COVID-19 Among Medical Students at a Rural University in Sindh
Annals of Pharmacy Education, Safety, and Public Health Advocacy
Vol 1 Issue 1, 2021 | Aneela Atta Ur Rahman
Advancing Education through AI: The Role of ChatGPT as Virtual Tutors in the Future of Learning
Annals of Pharmacy Education, Safety, and Public Health Advocacy
Vol 3 Issue 1, 2023 | Bahar Graefen
Enhancing Agitation Management Skills and Empathy in Healthcare Students through Virtual Reality–Based Experiential Learning
Annals of Pharmacy Education, Safety, and Public Health Advocacy
Vol 5 Issue 1, 2025 | Man Lin Huang

About SMER

Find out more