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International Journal of Social and Psychological Aspects of Healthcare

2026 Volume 6 Issue 2

Patient-Centered Communication Interventions in Healthcare: Evidence on Trust, Shared Decision-Making, and Therapeutic Relationships


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  1. Department of Patient-Centered Communication and Trust, Faculty of Medicine, Sofia University, Sofia, Bulgaria.
  2. Department of Shared Decision-Making and Therapeutic Relationships, Faculty of Medicine, University of Plovdiv, Plovdiv, Bulgaria.
  3. Department of Communication Interventions in Healthcare, Faculty of Medicine, University of Ruse, Ruse, Bulgaria.
Abstract

To examine how patient-centered communication interventions influence communication behavior, patient participation, shared decision-making (SDM), trust, therapeutic relationships, satisfaction, and downstream psychosocial, behavioral, and clinical outcomes while preserving distinctions among these endpoints. Peer-reviewed literature published from 2017 through 2026 was organized according to intervention target, relational level, communication mechanism, measurement approach, contextual modifier, and inferential strength. Clinician-focused, patient-focused, and dyadic interventions were synthesized separately before examining cross-cutting outcomes. Because the retained public search interfaces did not permit recovery of complete export-level retrieval and deduplication histories, numerical PRISMA counts were not reconstructed. Communication interventions can modify clinician skills, observable interaction, question-asking, agenda setting, preference elicitation, and perceived SDM. Effects on trust, therapeutic relationship, satisfaction, self-management, quality of life, and healthcare utilization are less uniform. Patient preferences, baseline mistrust, health literacy, communication accessibility, disease context, care-partner involvement, digital mediation, and organizational opportunity can alter intervention uptake and interpretation. Patient-centered communication interventions should be evaluated as multilevel relational interventions rather than as a homogeneous intervention class with a single outcome. Communication behavior, participation, SDM, trust, therapeutic relationship, experience, and distal outcomes require separate measurement and appropriately bounded interpretation.


How to cite this article
Vancouver
Petrova E, Georgiev I, Stoyanov N, Kolev P. Patient-Centered Communication Interventions in Healthcare: Evidence on Trust, Shared Decision-Making, and Therapeutic Relationships. Int J Soc Psychol Asp Healthc. 2026;6(2):206-19. https://doi.org/10.51847/0YFbCXsp8u
APA
Petrova, E., Georgiev, I., Stoyanov, N., & Kolev, P. (2026). Patient-Centered Communication Interventions in Healthcare: Evidence on Trust, Shared Decision-Making, and Therapeutic Relationships. International Journal of Social and Psychological Aspects of Healthcare, 6(2), 206-219. https://doi.org/10.51847/0YFbCXsp8u
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